On-Site Activation Support Services

Trust the Experts Behind the Build

With over 40 years in experiential fabrication, Craftsmen understands what it takes to deliver a flawless brand experience in the field. Our support services are an extension of our in-house build team, comprising engineers, technicians, installers, and managers who are familiar with your unit inside and out.

We provide on-site support for mobile showrooms, training vehicles, food trucks, stage trailers, promotional tours, and live installations nationwide. All services are backed by our 127,000-square-foot facility, expert crew, and event-ready equipment.

What We Offer with On-Site Activation Support

Craftsmen offer fully customizable support packages tailored to your campaign goals, tour size, and technical requirements. Our Core Services Include:

• Site Readiness and pre-planning

We coordinate permits, power access, safety checks, and technical prep in advance to avoid delays.

• Transportation and Setup

Our logistics crew delivers the vehicle, sets up displays, connects power and AV, and verifies functionality onsite.

• Technical Support and Maintenance

HVAC-certified technicians, AMX-certified AV experts, and fabrication specialists are available to troubleshoot and adjust equipment.

• Brand Ambassador and Staffing Coordination

We help coordinate or train brand ambassadors, event staff, or product specialists based on your activation flow.

• Event Flow Management

Our team manages crowd flow, queue systems, scheduling, and transitions to ensure maximum engagement and minimal downtime.

• Breakdown and Transport

We secure the vehicle, protect assets, and handle teardown logistics to keep your post-event wrap-up smooth and safe.

Bring Confidence to Every Stop on the Tour

A mobile activation is only as strong as its weakest location. Craftsmen ensure that each tour stop is executed to the same high standards with:

• Site mapping and layout optimization
• Safety zone and power access checks
• Clean power setup and equipment calibration
• Uniform branding placement and equipment positioning
• Operator guidance and show flow briefings
• Weather mitigation plans and real-time adaptation

We function as your on-the-ground execution partner so your team can focus on engagement, content capture, and brand storytelling.

Turn Every Stop Into a Brand Moment

Craftsmen help you maximize the impact of your activation with branded environments that are executed flawlessly onsite. Our teams align the setup and display placement to your design vision. We support:

• Mobile studios and streaming stations
• Pop-up shops and sampling tours
• Hospitality trailers and VIP lounges
• Stage trailers and live event builds
• Training and demo experiences
• Healthcare outreach units
• Campus and festival activations

Whether your audience is internal, public, or press-focused, our team ensures that your brand comes through clearly in every interaction.

Leverage the Team That Built Your Experience

Craftsmen Industries does not outsource its support. Our onsite crews come from the same team that engineered and fabricated your mobile unit. That means they know:

• Your layout
• Your systems
• Your equipment
• Your goals

You get better performance, faster solutions, and zero learning curve compared to working with third-party staffing agencies or general event crews.

Stay Operational in Any Condition

Craftsmen design support strategies that help you maintain uptime and quality in all conditions. Our team is trained in field readiness for:

• Power redundancy and generator use
• HVAC operation in variable climates
• Real-time troubleshooting of AV or electrical systems
• Safety protocols and crowd management
• Storm prep and rapid teardown if needed

Your brand should never look unprepared. We help ensure it never does.

Our Equipment and Expertise Back You Up

Craftsmen provides field-ready tools and certified staff for any mobile deployment.

With over 127000 square feet of fabrication space, we build every element in-house, then help you maintain it on-site

Know About Craftsmen Industries

Craftsmen's entire activation support team operates from our facility in St Charles, Missouri. With 200-plus in-house team members and a deep bench of technical and event expertise, we scale to meet campaigns of any size.

Our location—just 15 minutes from Lambert St Louis International Airport—makes us a fast deployment partner for Midwest and national campaigns alike.

Frequently Asked Questions

Do you provide support staff for every event or just select stops?

We can provide full tour support or deploy to select high-priority stops based on your needs. Our team works closely with your internal crew to ensure seamless handoffs at each location.

Can you help with staffing and brand ambassador coordination?

Yes. We coordinate and train event staff to ensure consistent brand messaging and customer experience. We also provide briefing materials and activation scripts to keep messaging on-brand.

What happens if technical issues arise on-site?

Our certified techs troubleshoot and repair on the spot. We also build redundancy into critical systems. Most issues are resolved immediately without disrupting activation flow or guest experience.

Is support available nationwide?

Yes. We offer activation support for national campaigns with multi-city routing across the US.
We handle logistics, timing, and coordination to keep your rollout consistent coast to coast.

Do you only support Craftsmen-built vehicles?

We primarily support vehicles we fabricate, but we can evaluate compatibility for select outside builds. A technical review is required to confirm system integration and layout understanding.

Run Flawless Activations Without the Guesswork

Let Craftsmen handle the heavy lifting behind the scenes. From setup and power to branding, AV, and flow management, our on-site support team ensures every detail is ready before the first guest arrives. With our experts on the ground, your activation starts strong and stays smooth, every stop, every time. We handle the details so your team can focus on engagement.  Contact us today and get a custom solution for your event.

What Are On-Site Activation Support Services

On-site activation support services help brands deliver seamless, high-impact experiential marketing campaigns at live events. These services cover the planning, staffing, logistics, setup, tech integration, and real-time management needed to execute activations efficiently and at scale.

Craftsmen Industries delivers specialized support to ensure your mobile tours, brand events, and promotional experiences launch without a hitch. Whether you are hosting a one-day activation or a multi-city road tour, our team supports your campaign onsite with the same precision we use to build your vehicle.

Why Do Brands Need On-Site Activation Services

Even the best mobile build will fall short if the onsite execution fails. Brands often face these common problems during live events:

• Delayed setup due to a lack of site planning
• Technical issues with power or AV systems
• Inexperienced brand ambassadors or crew
• Inconsistent presentation across stops
• Limited local vendor coordination
• Safety and compliance risks in public spaces

Craftsmen eliminate these risks by offering proven, trained, and coordinated activation support, so your experience runs right, looks sharp, and reflects your brand in every detail.